Why is annual cheaper?
Annual subscribers stay. They are the candidates serious about passing on the first sit, and they cost us less per month to support. We pass that saving back: A$339.99 for the year is A$140 less than paying A$39.99 every month for 12 months.
Can I switch from monthly to annual later?
Yes, any time from inside the app. We pro-rate the switch so you only pay the difference, never the full year fresh.
Why card upfront for the trial?
Free tiers fill the app with people who never plan to study. Card upfront keeps the bar high, the question-bank quality high and the AI bill predictable - which keeps the price low for committed learners.
When will I be charged?
On day 4, automatically, unless you cancel first. Your 3 trial days are free; we email you on day 2 so you have plenty of warning, and cancellation is one tap from Settings.
Can I cancel during the trial?
Yes, in one click. You keep access for the rest of the trial period. No phone calls, no email gymnastics, no win-back coupons.
What if I am not ready to commit?
Take the archetype quiz first - it tells you what kind of learner you are and which deck to start on so the first day inside the app feels personalised. The quiz is a fit-check, not a substitute for the study system - the actual prep happens inside the subscription.
Why not just use ChatGPT to study?
ChatGPT is not an exam-prep system. It has no curriculum, no idea what you already know, no spaced review schedule, no timed mock-exam mechanics, no clause citations you can trust (it hallucinates them), and no trap-pattern library. Candidates who try to substitute it for structured prep fail more, not less - which is exactly why Mindset Prep exists: a structured, adaptive bench grounded in the actual ISO standards, with every rationale tied to a clause you can verify in seconds.
A$39.99/mo seems expensive for a study app.
It is the cost of a re-sit divided by ten. Your course was $1,000+ and a re-sit is $300+ plus eight more weeks of evenings doing the same thing again. At A$28/mo on the annual plan, the whole year of Mindset Prep is cheaper than one re-sit. The data is consistent: structured prep plus an adaptive engine produces a first-time pass far more reliably than cramming from PDFs.
Why not just use the official course material?
The official course (PECB, CQI/IRCA, Exemplar Global, TRECCERT, BSI - whichever provider you sat with) teaches you the standard. The exam tests whether you can apply the standard under time pressure, on specific scenarios, with deliberate wrong options designed to look right. They are different skills. The course is necessary but not sufficient - which is why most successful candidates do both: the official course first, then 4-6 weeks of Mindset Prep before sit day to make the standard stick.
How do I know your content is accurate?
Every question is SME-verified before it ships. Every rationale cites the source clause inline - which you can verify against the standard in seconds. And there is an inline "Report question" button on every question. When we get one wrong (which we do, occasionally - we are not perfect), the feedback loop fixes it within 24 hours.
